Congratulations! It is an exciting experience to win an item at House of Craven's auction.

If you bid ONLINE,  on our Mobile APP, by ABSENTEE BID, or by PHONE, you will receive an invoice by email with a list of the item(s) you won and the total cost, including the buyer’s premium fee, sales tax, and processing fees within 24-hours after the sale. You will have the option to pay online through LiveAuctioneers (online bids only), over the phone, or in-person. We accept a number of different payment methods.

If you are located in South Florida and have won one or more items, you may pay for and pick up your item(s) that day after the auction is over by scheduling an appointment via email: craven@houseofcraven.com. 

The Buyer at Buyer’s expense must remove all Property from House of Craven not later than seven (7) calendar days following the sale. Purchases not removed by the eighth (8th) calendar day following the sale will be subject to an eight dollar ($8.00) handling charge per item, per day, payable by the Buyer until the items are removed. If the Buyer pays but does not arrange for shipping and/or pick-up of the item(s) within sixty (60) calendar days, the sale will be canceled, and Bidder or Buyer is deemed a “non-performing Bidder”, and the item(s) will become the Property of House of Craven. (See Bidder Registration Form, Section III. NON-PAYMENT).

If you are unable to pick up your item(s) yourself, you will need to schedule a shipper of your choice to pick up and ship your item(s) to you and sign a release form.  Please see the Preferred Shipping PDF. House of Craven does NOT offer or manage shipping. However, we do keep an updated list of shipping partners who come highly recommended based on our own experiences and positive feedback from our clients.

For further details, read the Terms and Conditions and Privacy Policy prior to the start of the auction.